Privacy Policy
This Privacy Policy describes how Thrive Special Education Student Support & Behavior Consulting ("Thrive SSBC," "we," "us," or "our") collects, uses, and protects the personal information of visitors to https://thrivessbc.com (the "Site") and individuals who engage our services. This practice is led by Kristy Rogers - Rehmann M.A.S.E.
Thrive SSBC provides consulting, training, and support services for families, educators, and schools in the area of special education, behavior support, and student success. We are committed to safeguarding the privacy and confidentiality of the children, families, and professionals we serve.
1. Who This Policy Applies To
This policy applies to:
- Visitors to the Site
- Parents and guardians who contact or engage Thrive SSBC
- Educators, school staff, and related professionals who contact or engage Thrive SSBC
- Any individual who provides information through our contact forms, email, phone calls, or in person
This policy does not create a client relationship. A consulting relationship is established only when we have a written agreement, verbal agreement, or other clearly documented arrangement in place.
2. Information We Collect
We may collect the following types of information.
2.1 Information You Provide Directly
When you contact us or engage our services, you may choose to provide:
- Contact information such as name, email address, phone number, mailing address
- Professional information such as school name, role or position, district, and relevant background
- Student related information shared by parents, guardians, or schools for consulting purposes, which may include:
- Student first name or initials
- Age or grade level
- General descriptions of learning needs, classroom behavior, or support needs
- Relevant educational history such as IEP status, 504 status, or intervention plans
- Communication content such as questions, concerns, or details you provide by email, phone, forms, or meetings
2.2 Information Collected Automatically
When you visit the Site, we may collect limited technical information such as:
- IP address and approximate location
- Browser type and device type
- Pages visited and time spent on the Site
- Referring website or link used to reach the Site
This information is used in aggregate form to understand how the Site is used and to improve content and functionality. We do not use this information to personally identify you unless you voluntarily provide your contact details through a form or direct communication.
2.3 Cookies and Similar Technologies
The Site may use cookies or similar technologies to:
- Help pages load correctly
- Remember basic preferences
- Support analytics and performance measurement
You can usually control cookies through your browser settings. Disabling cookies may affect some features or functionality of the Site.
3. How We Use Your Information
We use personal information for the following purposes:
- To respond to inquiries and provide information about our services
- To schedule and deliver consultations, trainings, and support services
- To understand the needs of students so that we can offer appropriate strategies and guidance
- To communicate with you regarding appointments, follow up recommendations, and service updates
- To maintain internal records for client management, scheduling, and billing purposes if applicable
- To improve the Site and our content based on aggregate usage data and feedback
- To comply with legal obligations if we are required to retain or disclose certain information
4. Special Education and Student Information
Thrive SSBC often works with information related to students who receive special education services, behavior interventions, or academic support. This information is treated with a high level of care and confidentiality.
Important points:
- We strongly prefer to receive de-identified or limited information when possible for example initials instead of full names or general descriptions instead of full records.
- If you are a school, district, or educator, you must ensure that you are permitted to share any student related information with us under your own policies and legal obligations.
- We do not maintain official school records, and we do not replace your legal obligations under FERPA, IDEA, or state education laws.
- We do not provide medical diagnosis, treatment, or therapy. Any health information you share is used only for consulting context and strategy recommendations.
You are responsible for not sending unnecessary sensitive information. If you need to share documents containing detailed student data, we encourage the use of secure methods, subject to a written agreement when appropriate.
5. Legal and Professional Boundaries
Thrive SSBC provides consulting and educational support services. We do not provide:
- Clinical diagnosis or medical treatment
- Licensed therapy or counseling services
- Legal advice
Information provided through the Site, workshops, trainings, or consultations is for educational and informational purposes and should not be treated as legal or medical advice. For specific legal questions, you should consult an attorney. For medical or mental health concerns, you should consult an appropriate licensed health professional.
6. How We Share Information
We do not sell or rent your personal information. We may share information in the following situations:
- Service delivery To coordinate with parents, guardians, and school staff who are part of the same student support team.
- Service providers With trusted service providers who assist in website hosting, email, or similar functions and who are obligated to handle information carefully and confidentially.
- Legal requirements To comply with applicable laws, regulations, legal processes, or government requests if we are required to do so.
- Protection of rights When necessary to protect the rights, safety, or property of Thrive SSBC, our clients, or others.
Any sharing that involves identifiable student information is done with discretion and only as necessary to provide the requested consulting services or as required by law.
7. Data Retention
We retain personal information only for as long as needed for the purposes described in this policy, including any legal, accounting, or reporting requirements.
When information is no longer needed, we will take reasonable steps to delete it or anonymize it, consistent with our obligations and the nature of the records.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
No method of transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security. You should avoid sending highly sensitive information by unencrypted email or unprotected online forms whenever possible.
9. Children’s Privacy
The Site is intended for adults such as parents, guardians, and professionals. It is not designed for use by children.
We do not knowingly collect personal information directly from children under 13 through the Site. If we learn that we have received such information without verified parental consent, we will delete it as promptly as reasonable.
10. Your Choices and Rights
Depending on where you live, you may have certain rights regarding your personal information. These may include:
- The right to know what personal information we hold about you
- The right to request correction or updates to your information
- The right to request deletion of your personal information, subject to legal or practical limits
- The right to opt out of non essential email communications
To exercise any of these rights, contact us using the information in the "Contact Us" section below. We may need to verify your identity before responding to certain requests.
11. Email Communications
If you join an email list or request information, we may send you emails related to:
- Consultation details and scheduling
- Resources and follow up materials
- Workshops, presentations, or training opportunities
- Updates about Thrive SSBC services
You may opt out of non essential email communications by using an unsubscribe link if available or by contacting us directly. We may still send important service related messages when necessary.
12. Third Party Websites and Resources
The Site may include links to third party websites or resources. We are not responsible for the privacy practices, content, or security of those external sites.
When you leave our Site, we encourage you to review the privacy policies of any other websites you visit.
13. Geographic Scope
Thrive SSBC is based in the United States. By using the Site or engaging our services, you understand that your information may be stored and processed in the United States, where privacy laws may differ from those in your jurisdiction.
14. Changes To This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
When we make changes, we will update the "Effective date" at the top of this page. The revised policy will be effective as of the new date. Your continued use of the Site or services after any update means that you accept the revised policy.
15. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our handling of personal information, please contact:
Thrive Special Education Student Support & Behavior Consulting
Attn: Kristy Rogers - Rehmann M.A.S.E.
Email: info@thrivessbc.com
Website: https://thrivessbc.com
If your concern involves student related information, please avoid including detailed sensitive data in your first email. You can briefly describe your situation, and we will guide you on appropriate next steps and secure options for sharing additional information if needed.